malaysiavisa.org.in reserves the right not to provide cash refunds in the event of early termination of a contract. Should you have any queries regarding your payment, please contact us promptly. In the event of an error in payment, the amount must be refunded to the correct account.
Once you have submitted your application via our website, we will initiate the submission process with the Malaysia Immigration/ High Commission. Please be advised of the following:
This Refund Policy only applies to fees we receive for services we provide in Malaysia. It doesn't cover visa application payments or resident permits you pay for through the Application Portal. The amount of the refund will be calculated after taking into account any fees you may have paid to Malaysia Online Visa, like bank charges, payment gate fees, and more. If you meet the requirements for a full refund, the Malaysia Online Visa will provide it.. Before you buy from us, make sure you understand the terms and conditions of the Refund Policy, and we reserve the right to change it. We will announce changes on our website and take effect as soon as we give notice. If you don't agree with the new policy, stop using our services. If you keep using them after the change comes into effect, you're agreeing to be bound by it.
The fee charged by us (the service fee and any additional service fees) is only refundable if the customer has paid for it. We may submit refund applications to us if the customer meets the refund eligibility criteria.