Terms & Conditions

Last updated: June 2026

Welcome to Malaysia eVisa. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before submitting any application.

1. Services

Malaysia eVisa is a visa consultancy and documentation service platform. We assist applicants in preparing and submitting Malaysia visa applications to the relevant immigration authorities. We are not affiliated with the Malaysian Government.

Our service fee is separate from any official government fees. We provide consultancy, documentation review, and submission services only. Visa approval is the sole discretion of the Malaysian immigration authorities.

2. Applicant Responsibilities
  • All information submitted must be accurate and truthful. Providing false or misleading information is grounds for rejection and may have legal consequences.
  • Documents uploaded must be valid, legible, and meet the requirements specified.
  • It is the applicant's responsibility to apply well in advance of the intended travel date.
  • Applicants must ensure their passport has sufficient validity (minimum 6 months).
  • Applicants must comply with all Malaysian immigration laws and conditions of their visa.
3. Fees and Payment

All fees displayed on our website are in USD unless otherwise stated and include our service charges. Fees are payable at the time of application submission.

Payments are processed securely through Razorpay or Stripe. We do not store credit card information on our servers.

4. Refund Policy

Please refer to our Refund Policy for detailed information regarding cancellations and refunds.

5. No Guarantee of Approval

Malaysia eVisa does not guarantee visa approval. We assist in preparing and submitting applications, but the final decision rests entirely with the Malaysian immigration authorities. We shall not be held responsible for any visa rejection, delay, or cancellation.

6. Privacy

Your personal data is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and processing of your data as described therein.

7. Intellectual Property

All content on this website including text, graphics, logos, and software is the property of Malaysia eVisa and is protected by applicable intellectual property laws. You may not reproduce or distribute any content without written permission.

8. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

9. Contact

For any queries regarding these terms, contact us at visa@malaysiavisa.org.in or visit our Contact Us page.