Check Visa Application Status

Track Your Malaysia Visa & MDAC Status

Enter your application reference number and registered email address to check the current status of your Malaysia visa application or Malaysia Digital Arrival Card (MDAC).

  • Enter your  Reference Number  received after application.
  • Enter the  Email  used during registration.
  • View real-time status for all travellers on your application.
  • Download your approved visa or MDAC document directly from this page.
  • If your application includes an MDAC, both statuses appear in separate tabs.
Understanding Your Application Status
Processing
Your application has been received and is currently under review by the immigration authority.
Approved
Your visa or MDAC has been approved. You can download your document from this page.
Pending
Your application is awaiting payment confirmation or document submission before processing begins.
Rejected
Your application was not approved. Please contact our support team for guidance on next steps.
Can't find your reference number?  Check the confirmation email sent to your registered email address after you submitted your application. Still need help? Contact our support team.
Check Status
Typical Processing Times
Tourist eVisa (Normal) 5–7 Business Days
Tourist eVisa (Express) 1–3 Business Days
Business Visa 5–10 Business Days
MDAC Registration 1–2 Business Days
Frequently Asked Questions

Your reference number is sent to your registered email address immediately after you complete the application form and payment. It typically starts with "MY" followed by a series of digits. Please check your inbox and spam/junk folder if you cannot find it.

Standard processing takes 5–7 business days. Express processing is available for 1–3 business days for an additional fee. Processing times are counted from the date all required documents are received and payment is confirmed. Public holidays may extend processing times.

If your application is rejected, please contact our support team immediately. Our agents will review the rejection reason and advise you on whether a reapplication is possible, what additional documents may be needed, or alternative visa options available to you.

Yes. If your visa application includes an MDAC registration, the MDAC status will appear as a separate tab alongside your visa status after you enter your reference number and email. You can view the approval status and download the MDAC document for each registered traveller.

A "Pending" status usually means your payment has not been completed or your documents are awaiting submission. Please check the payment status shown on this page. If payment is not confirmed, follow the "Go to Payment" link. If all payments are complete, please allow 1–2 business days for your application to move to "Processing" status.